Loss Prevention Area Investigator

About the role

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. The Loss Prevention Area Investigator is responsible for leading programs and processes to protect company assets and minimize exposure to losses in accordance with industry and organizational investigative practices.

Responsibilities

• Develop, utilize, and modify exception reports from POS and other financial data systems to identify likely sources of loss.
• Coordinate contract and other non-organizational resources including undercover operatives, loss prevention, surveillance and protective personnel as necessary.
• Conduct surveillance operations of company activities or other relevant potential loss events.
• Accurately and truthfully communicate activities, actions, efforts, and any findings in both written and oral formats.
• Develop and maintain contacts with appropriate government, business, and professional peers.
• Provide after-hours/weekend services through the Loss Prevention Duty Phone and coordinate assistance for alarms and other issues that may arise.
• Prepare investigative materials and testimony for presentation for use by organizational management and criminal, civil, or quasi-legal proceedings.
• Effectively apply systems data such as stored video images, access records, alarm activity logs, safe access logs, tracking devices to research and information gathering relevant to current loss prevention efforts.
• Successfully complete investigations of actual and potential loss or illegal activity as directed by the Director of Loss Prevention and Safety; prioritize and execute investigative activities to ensure efficient use of organizational resources.
• Conduct and assist in the development of structured audit activities at all company locations such as loss prevention best practice reviews and cash audits.
• Communicate, guide, coach and train organizational personnel of methods to identify, deter and control losses and their role in protecting the organization.

Pay

Hourly Rate: $27.92 - $30.35 per hour