Regional Human Resources Representative

About the role

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Regional Human Resources Representative. The Regional Human Resources Representative is responsible for managing all employee and labor relations for a defined client group (branch locations/divisions), by partnering with branch management on all human resource related activities. Support employees and leaders across San Antonio, Austin, Waco, and Corpus Christi as a key HR partner for a growing and dynamic region. With approximately 30-40% travel, you'll maintain a visible presence in the field, building strong relationships and delivering responsive, hands-on HR support.

Responsibilities

• Research and conduct employee investigations, in a dynamic and high-volume environment, providing solutions in line with corporate guidelines and collaborating closely with the Regional Human Resources Manager and/or Director
• Collaborate with branch and regional leaders and the Center of Excellence to interpret and clarify Human Resources procedures, ensuring strict compliance with employment laws and regulations
• Review employee screening results to ensure compliance with company policy
• Enforce company policies, address operational challenges, and serve as a liaison between branch staff and regional HR leadership for consistent policy application
• Act as a liaison with various regional HR functions (i.e., benefits, workers comp, legal, recruiting), to ensure timely flow of information and execution of branch/regional priorities
• As needed, may assist with conducting employee new hire orientation and onboarding for administrative hires, large account takeovers and acquisitions

Requirements

• Bachelor’s degree in Human Resources, Business, or related field
• Associate’s degree in Human Resources, Business, or related field with a minimum of two (2) years of progressively responsible human resources experience
• High school diploma with a minimum of three (3) years of progressively responsible human resources experience
• Current state driver’s license, maintains a clean driving record, and meets minimum insurance requirements as per Company policy, and ability to safely operate a personal vehicle
• Prior administrative or customer service work experience
• Dynamic and focused individual with a proven ability to take initiative, manage multiple tasks and meet deadlines
• Independent and self-motivated, adaptable to direction from various management levels within the assigned region, enabling the reprioritization of tasks as needed
• Ability to convey concepts and ideas in a professional, coherent, and understandable manner, exercising sound independent judgment and discretion
• Demonstrated outstanding interpersonal and organizational skills, adept at maintaining confidentiality in documentation, discussions, and materials
• Excellent oral and written communication skills, with the ability to engage effectively at all levels of the organization while contributing as a team player
• Proficient in Microsoft Office programs
• Willingness and ability to travel throughout the regional territory, including some overnight

Qualifications

• Prior human resources experience, preferably in a high-volume entry-level workforce service industry
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)
• Experience managing the receipt, investigation