Regional GTM Manager - RCS

About the role

The role of Regional GTM Manager – RCS is to translate company and RCS Base strategy into regional execution plans, ensuring business momentum and sustainable growth. This role will be part of the Global RCS Business Unit (Base) and will work closely with the North American regional leadership and Sales squads, as well as coordinate with other Business Units.

Responsibilities

• Translate company and RCS Base strategy into regional execution plans, ensuring business momentum and sustainable growth.
• Develop and maintain the RCS pipeline, in collaboration with our Sales Squad and Chapter Leads, proposing strategic sales initiatives, and providing commercial guidance.
• Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth, and attend customer and prospect meetings as a subject matter expert.
• Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.
• Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.
• Support our key ecosystem partnerships with carriers and Industry bodies such as the CTIA, as Infobip’s regional RCS point of contact.
• Maintain our strong relationship with the regional Google GTM contacts, managing joint target customer lists, developing joint GTM execution plans, and ensuring we maximize realisation of incentives.
• Collaborate with NAM Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.

Requirements

• A minimum of 5-7 years of experience in enterprise technology sales, solution consulting, GTM execution, business development, or product adoption roles within SaaS, CPaaS, telecommunications, or related industries.
• Proven success in GTM implementation with growth in targeted areas/regions.
• Demonstrated experience supporting complex enterprise sales cycles, including opportunity qualification, stakeholder management, business case development, and deal progression.
• A strong solution-selling mindset with the ability to translate product capabilities into business outcomes and customer value propositions.
• Strong influencing and communication skills a must. Prior experience in public speaking is a plus.
• Experience working closely with Product teams on product enhancement and process optimization.
• Able to hold strong RCS knowledge, from product offering and provisioning to onboarding, functionalities, and monetization strategies.
• Strong understanding and related experience in full sales cycle.
• An operational focus/mindset and can work with a lot of moving parts easily.
• PREFERRED EXPERIENCE: In CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry highly desired. CPaaS with GTM commercial product experience a plus.
• PREFERRED LOCATION: Eastern Time (ET) or Central Time (CT).

Qualifications

• Minimum of a Bachelor's degree in Computer Science, Business Administration, Communications, or a related field.
• Experience in CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry.
• Experience in enterprise technology sales, solution consulting, GTM execution, business development, or product adoption roles.
• Strong understanding of RCS and its functionalities.
• Ability to work independently and as part of a team.
• Excellent interpersonal and communication skills.

Skills

• Strong problem-solving and analytical skills.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities and deadlines.
• Knowledge of CRM systems and tools.
• Experience with Salesforce or similar CRM platforms.

Benefits

• Medical, Dental, and Vision insurance.
• Basic life insurance.
• 401(k) plan participation with company match.
• Short-term and long-term disability insurance.
• Wellness plan of up to $500/year pro-rated based on hire date.
• PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually.
• Twelve (12) weeks of paid parental leave.
• Participation in employee share ownership plan (ESOP).
• Fourteen (14) paid holidays annually.