Regional Field Service Pump Technician - Rotary Equipment

About the role

The Flygt A-C Pump, a Xylem Brand, is seeking a Regional Field Service Pump Technician - Rotary Equipment to work out of the Pewaukee, WI location. This position will provide technical direction and advisory services to the onsite contractors, in-house engineering, operations, and sales functions.

Responsibilities

• Manage projects for aftermarket (repairs) to ensure timely completion of design related tasks.
• Serve as technical consultant on design and manufacturing issues for both new and aftermarket products.
• Interface with agents/customers on a variety of issues: sales, marketing, service, etc.
• Perform field service on pumps for customers (i.e. repairs, start up, warranty, testing, installation, etc.). This includes pump and system vibration data collection, analysis, and review.
• Complete field service assignments as needed.
• Investigate field requirements in terms of design application, and failures for various conditions and determine solutions for customers.
• Provide Technical support to Customer Service and customers.

Requirements

• Minimum of 3 years of experience providing field service in a manufacturing / heavy machinery environment.
• Possess a working knowledge of pump or rotating equipment mechanical design.
• Microsoft Word, Excel, PowerPoint, and Outlook skills.
• Excellent communication (written and oral) and personal interaction skills required.
• The ability to conduct training to both technical and operations personnel.
• Effectively analyze and report data in a logical and systematic way so that it can be used to manage resources.
• Develop and write comprehensive technical reports on the assessment of pump repairs and field service calls.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to obtain valid passport.

Preferred Qualifications

• Vibration analysis experience and/or vibration analyst certification is a plus.

Additional Information

• Physical Demands: The ability to physically maneuver around and spend significant durations in facilities where pumps are installed or manufactured. The ability to lift and carry fifty pounds weight. The ability to work from ladders and heights.
• Work Environment: Office (standard office equipment), Shop (manufacturing facility that requires working while standing and from ladders and heights).
• Weekly hours: Standard weekly job hours: 40 – 45 hours a week while in the office/shop. Weekly hours as required by the project when in the field on a jobsite.
• Travel requirement: Significant domestic travel via airplane, car, or other transportation vehicles, 50 to 70% of the year with the remaining time in our Pewaukee, WI facility.
• Flexibility in scheduling is needed.
• Job Site: New and rehabilitated facilities utilizing pumps and pumping equipment including construction site environments.

Who We Are Looking For

Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, millwrights, mechanics, or construction to apply.

What We Can Offer You

• Generous PTO package and paid holidays.
• Generous retirement savings plan.
• Customizable health, dental and vision insurance (eligible on first date).
• Career progression plans.
• Reward and recognition programs.
• Paid parental leave.
• Tuition Reimbursement.
• Company Wellness Program.
• Employee Discount Program.

Additional Information

• Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program.
• We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• The estimated salary range for this position is $30 to $35+/hour. Starting pay is dependent on multiple factors, such as skills and experience.
• We offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.