Regional Field Office Support Manager

Major Responsibilities

• Assume responsibility for Property Manager, Assistant Community Manager or Leasing Consultant as needed across the portfolio (typically during the time of vacant position)
• Provide day to day management of site-level staff meets the Timberland Partners Guiding Principles
• Provide any hands-on training to property team as needed
• Affiliate with Regional Vice Presidents and Regional Managers with operational concerns at assigned properties
• Identify property concerns and provide suggestions for corrective measures
• Affiliate with site inspections and file reviews at assigned properties, and make recommendations to leadership
• Foster positive, collaborative internal and external relationships
• Review compliance of training programs for the team including Aspire, eLearning, Webinars, etc.
• Implement innovative marketing plans for properties with occupancy issues, including market studies
• Ensure prompt response to requests

Minimum Required Qualifications

• Five years of experience as a supervisor/manager of multi-family housing
• At least 2+ year experience in apartment leasing and property management
• Proficient in YardiCRM and CRM IQ experience preferred
• Google Suite and Microsoft experience preferred
• Ability to prioritize and balance multiple deadlines while working under pressure
• Strong organization, problem-solving and attention to detail
• Strong interpersonal skills with a high degree of confidentiality
• Excellent oral and written communication skills
• Ability to positively motivate others
• Project management and training experience preferred
• Travel 90% of the time is possible, throughout the portfolio, including extended overnight stays

Pay

$90,000 - $95,000 annually

We are an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.