Regional Facilities Manager, 2 Hour Learning - $200,000/year USD

About the role

You will maintain a high standard of safety, reliability, and inspection-readiness in Central Texas facilities. Your efforts determine whether a facility sustains its premium character or quietly deteriorates.

Responsibilities

• Perform scheduled on-site inspections using established criteria for various aspects of facilities, such as sanitation, HVAC systems, safety protocols, security measures, landscaping standards, furnishings, and visitor readiness.

• Address facility problems and urgent situations, coordinate service providers, and close work orders only after confirming complete resolution.

• Oversee regional vendor compliance with service-level agreements, terminate underperforming providers, renegotiate work scopes, and conduct direct conversations regarding quality expectations and cost accountability.

• Execute significant facility improvements within timeline and budget parameters while minimizing student impact.

• Document enterprise-wide protocols and AI-supported procurement frameworks to ensure consistent campus launch and operation.

• Deliver concise weekly written summaries covering regional operational quality, vendor accountability metrics, escalated issues, and capital expenditure tracking.

Requirements

• Located in or within commuting distance of the Austin, TX metropolitan area.

• Prepared to work primarily from the Austin campus with 20–40% travel across the region.

• Authorized to work in the United States without requiring visa sponsorship.

• 5+ years managing multi-location facilities, regional operations, hospitality services, retail operations, or educational facility operations.

• Documented success managing vendor-provided services for quality standards, cost efficiency, and service-level compliance across distributed locations.

• Hands-on experience addressing time-sensitive facility challenges (safety systems, HVAC failures, security breaches, sanitation issues) with quantifiable customer experience outcomes.

• Proficient written operational discipline: issue tracking logs, escalation documentation, vendor correspondence, weekly regional performance summaries.

• Confirmed use of contemporary operations technology (ticketing platforms, IoT and predictive maintenance tools, AI-enhanced procurement or operational planning systems).

Nice-to-have Requirements

• Multi-location operational leadership within premium hospitality environments, high-end retail, private K–12 education, or healthcare systems serving discerning clientele.

• Experience building or rehabilitating a regional operations framework where previous approaches depended on individual effort rather than documented standards.

• History of terminating underperforming service contracts and developing a reliable regional contractor network.

• Experience operating in an AI-enabled environment where standardized playbooks, analytics dashboards, and predictive tools handle routine tasks so personnel concentrate on strategic decisions.

• Experience directing capital improvement initiatives (HVAC replacements, audiovisual and network upgrades, landscaping overhauls, interior renovations) in active, customer-facing facilities.