Multi-Site Facilities Manager, 2 Hour Learning - $200,000/year USD

Key Responsibilities

• Executing scheduled on-site inspections across Northwest campuses against documented standards covering cleanliness, HVAC, safety, security, signage, landscaping, furniture, and visitor-readiness — and ensuring findings result in verified corrective actions
• Responding to facilities issues and emergencies, coordinating vendors, and closing tickets only after confirming problems are resolved (urgent within 24 hours, routine within 1 week)
• Overseeing local vendor performance against SLAs, removing vendors who consistently fail to meet expectations, renegotiating contracts, and conducting direct accountability discussions on quality and cost
• Establishing a weekly operational rhythm with Campus Coordinators and Site Specialists to ensure each campus follows consistent procedures rather than relying on individual effort
• Overseeing major campus improvement projects (HVAC upgrades, interior updates, landscaping, AV/networking) on time and within budget, minimizing student disruption
• Documenting global standards and AI-powered procurement processes (leveraging ticketing systems, IoT/predictive maintenance platforms, and centralized sourcing) to ensure uniform campus launch and operation
• Delivering concise weekly written reports covering regional quality, vendor performance, escalations, and CapEx variance

Basic Requirements

• Located in the San Francisco Bay Area (strongly preferred) — or elsewhere in the Northwest: CA, WA, NV, UT, OR, or ID — prepared to work primarily from the Bay Area campus with 30–50% regional travel
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
• Documented success holding vendor-managed services accountable for quality, cost, and SLA compliance across multiple sites
• Hands-on experience addressing urgent facilities problems (safety, HVAC, security, cleanliness) with measurable customer-experience outcomes
• Strong written operational discipline: issue tracking, escalation documentation, vendor follow-up, weekly regional quality reporting
• Proven use of modern operations platforms (ticketing systems, IoT/predictive maintenance, AI-assisted procurement or planning)

Nice-to-have Requirements

• Multi-site operational leadership in premium hospitality, luxury retail, private K–12, or healthcare networks serving demanding customers
• Experience building or rehabilitating a regional operations model previously dependent on individual effort rather than documented standards
• History of removing underperforming vendors and developing a reliable local vendor network
• Experience overseeing capital improvement projects (HVAC, AV/networking, landscaping, interior updates) in occupied, customer-facing facilities
• Background overseeing AI-first environments where playbooks, dashboards, and predictive systems handle routine tasks so people concentrate on decision-making

About 2 Hour Learning

2 Hour Learning is reprogramming learning for the AI era. They're tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they're proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.