Multi-Site Facilities Manager, 2 Hour Learning - $200,000/year USD

About the role

You step onto a campus and immediately notice what's wrong — the ceiling tile hanging loose with no ticket, the HVAC return that's been making noise for days, the landscaping contractor who completed half the scope but submitted a full invoice. You don't wait for someone to report it. You fix the gap before it becomes visible. That awareness defines this role.

Responsibilities

• Running scheduled on-site inspections across Central Texas campuses using documented standards for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and tour-readiness — and converting findings into confirmed corrective action
• Responding to facilities issues and emergencies, coordinating vendor response, and closing tickets only after confirming resolution
• Overseeing local vendor performance against service-level agreements, terminating vendors who consistently fail, renegotiating contracts, and conducting direct accountability discussions on quality and cost
• Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure every campus follows standard routines, not ad hoc responses
• Executing major campus improvement projects (HVAC refreshes, interior updates, landscaping, AV/networking) on time and within budget, with minimal impact on students
• Documenting global standards and AI-powered procurement protocols (leveraging ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing) to ensure consistent campus launch and operation
• Delivering concise weekly written summaries covering regional quality, vendor performance, escalations, and capital expenditure variance

Requirements

• Located in the Austin, TX metro area or within commuting range, prepared to work primarily from the Austin campus with 20–40% regional travel
• Likely authorized to work in the United States without visa sponsorship
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
• Documented success holding vendor-managed services accountable for quality, cost, and SLA compliance across multiple sites
• Hands-on experience resolving urgent facilities problems (safety, HVAC, security, cleanliness) with measurable impact on customer experience
• Consistent written operational discipline: issue tracking, escalation documentation, vendor follow-up, weekly regional quality summaries
• Proven use of current operations platforms (ticketing systems, IoT/predictive maintenance, AI-assisted procurement or planning)

Nice-to-have Requirements

• Multi-site operations leadership in premium hospitality, luxury retail, private K–12, or healthcare organizations serving high-expectation customers
• Experience building or repairing a regional operating model where the previous approach depended on heroics instead of standards
• History of removing underperforming vendors and developing a reliable local vendor network
• Experience leading capital improvement projects (HVAC, AV/networking, landscaping, interior updates) in occupied, customer-facing facilities
• Experience operating in an AI-first environment where playbooks, dashboards, and predictive tools handle routine work so people concentrate on judgment

Qualifications

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system. 2 Hour Learning is reprogramming learning for the AI era. Here’s How They’re Fixing It.

Benefits

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly.