Regional Dispatch Supervisor

Overview

Quinn Company, Your Local Caterpillar Dealer Santa Maria, CA
$70,304 – $81,319
Are you a skilled leader who excels in coordinating transportation operations, managing teams, and ensuring safe, efficient equipment movement? Do you thrive in a fast-paced environment where accuracy, communication, and service excellence matter? Quinn Company — a top-performing Caterpillar dealership with more than a century of industry leadership — is hiring a Regional Dispatch Supervisor in Santa Maria, California.

Responsibilities

• Manage Regional Dispatch Operations: Ensure timely and accurate delivery and pickup of equipment across Quinn business units.

• Cookout Equipment Movement: Use transportation and rental software to plan, assign, and direct workflow.

• Evaluate Staffing & Scheduling: Adjust work schedules, and manage workforce assignments.

• Resolve Transportation Issues: Communicate with customers and employees to research and resolve routing, hauling, and delivery challenges.

• Control Costs: Monitor outside hauling usage, overtime expenses, and allocate transportation costs to the appropriate departments.

• Provide Training: Schedule and track employee training, including online courses (Pure Safety, Dealer Performance Center, etc.).

• Ensure DOT Compliance: Confirm driver completion of BIT inspections, review logbooks, and ensure adherence to vehicle maintenance schedules.

• Maintain Documentation: Collect vehicle inspection reports and submit required documentation promptly.

• Maintain Safety Standards: Promote a safety-first culture; ensure all accidents or injuries are documented quickly and accurately.

• Conduct Performance Reviews: Evaluate employees, complete PADS reviews on time, and hold EOS feedback meetings to create action plans.

• Promote Quinn Values: Foster a culture of Integrity, Teamwork, Respect, Quality, and Service while inspiring excellence and loyalty.

• Partner With HR: Work closely with HR to support staffing, employee relations, and business objectives.

• Travel Regionally: Visit each branch in your assigned region at least three times per year.

Qualifications

• Associate degree (AA or AS) or equivalent combination of education and experience

• Minimum of three years of related industry experience

• Strong leadership, communication, and organizational skills

• Knowledge of DOT regulations and transportation operations

• Ability to manage dispatching software, logistics tasks, and fleet coordination

• Commitment to safety, teamwork, and service excellence