Jobs · Management · North Carolina

Dispatch Supervisor

Horizon Services, LLC. · Burlington, NC · 3 mo ago
ManagementFull-time

About the role

The role involves managing a team of dispatchers to ensure efficient and timely service delivery.

Responsibilities

  • Oversee dispatch operations to ensure smooth workflow and customer satisfaction.
  • Train and mentor dispatchers to improve their skills and efficiency.
  • Resolve customer issues promptly and professionally.
  • Ensure compliance with all company policies and regulations.

Requirements

  • Bachelor’s degree in Business Administration, Management, or related field.
  • Minimum 3 years of experience in dispatch or customer service roles.
  • Strong leadership and interpersonal skills.
  • Proficiency in Microsoft Office Suite.

Qualifications

  • Excellent communication skills, both verbal and written.
  • Ability to manage multiple tasks simultaneously.
  • Experience with dispatch software systems.

Skills

  • Customer service orientation.
  • Problem-solving abilities.
  • Time management and organizational skills.

Benefits

  • Competitive salary package.
  • Paid time off.
  • Vacation and holiday pay.
  • Health insurance options.

Pay

$50,000 - $60,000 annually based on experience.

Schedule

Full-time position with flexible hours to accommodate dispatch needs.

Contact Information

To apply, please fill out the form below or contact us at [Contact Information].

* Fields are required.

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