Dispatch Supervisor
Horizon Services, LLC. · Burlington, NC · 1 wk ago
ManagementFull-time
About the role
The role involves managing a team of dispatchers to ensure efficient and timely service delivery.
Responsibilities
- Oversee dispatch operations to ensure smooth workflow and customer satisfaction.
- Train and mentor dispatchers to improve their skills and efficiency.
- Resolve customer issues promptly and professionally.
- Ensure compliance with all company policies and regulations.
Requirements
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 3 years of experience in dispatch or customer service roles.
- Strong leadership and interpersonal skills.
- Proficiency in Microsoft Office Suite.
Qualifications
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks simultaneously.
- Experience with dispatch software systems.
Skills
- Customer service orientation.
- Problem-solving abilities.
- Time management and organizational skills.
Benefits
- Competitive salary package.
- Paid time off.
- Vacation and holiday pay.
- Health insurance options.
Pay
$50,000 - $60,000 annually based on experience.
Schedule
Full-time position with flexible hours to accommodate dispatch needs.
Contact Information
To apply, please fill out the form below or contact us at [Contact Information].
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