Regional Director - Professional Services

About The Role

Omnis is seeking a Regional Director to lead its North American Professional Services team. This role will oversee a team of experienced Architects and Engagement Managers, collaborate closely with Sales leadership, and be responsible for scope management, subcontractor oversight, delivering customer outcomes, and team development within their region. Reporting to the VP of Professional Services, this individual will play a pivotal role in shaping the customer experience and implementation at Omni.

• Hire, develop, and retain a high-performing team of Managing Architects & Engagement Managers
• Coach architects on deal and project strategy, and work with EMs to advance process hygiene and drive efficiency
• Manage and maintain exceptional subcontracting partner relationships, staying up-to-date on capacity, capabilities, and handling unique needs to further the business relationship
• Identify patterns in customer needs and projects and feed insights back to product, marketing, and enablement
• Be the final accountable party for back-office processes in your region, working with internal stakeholders such as Finance, Operations, and Sales to ensure the clarity and completion of every transaction
• Network with leaders at prospects, customers, and partners
• Collaborate cross-functionally with Customer Success, Marketing, and Product on GTM strategies
• Achieve and exceed performance objectives as an individual contributor or manager
• Be a dynamic and responsive leader, anticipating and positioning for an ever-evolving landscape of customer needs

Requirements

• 7+ years in SaaS, consulting, data, or other relevant domains
• Track record of exceeding performance objectives as an individual contributor or a manager
• Excellent cross-functional collaborator, especially with sales teams
• Builder mentality—comfortable in an environment where process is still forming
• Clear, direct communicator who gives feedback early and often

Nice to Have

• Experience implementing analytics or embedded analytics
• 3+ years managing teams strongly preferred
• Familiarity with dbt, Snowflake, or modern data stack tooling
• Prior experience at a high-growth Series B/C company

About You

The ideal candidate should have a passion for the space, a close-knit team with extensive experience, health, dental, and vision insurance, a 401(k) plan, and unlimited PTO. Compensation range is $230K - $250K.