Regional Director
About the Role
The Regional Director is responsible for overseeing the operations and performance of multiple clinics and programs delivering mental health and substance use services across an assigned region. This senior leadership role ensures alignment with organizational strategy, regulatory and contractual compliance, fiscal performance, and service quality. The Regional Director partners with internal leadership and external stakeholders to drive operational excellence and sustainable program outcomes.
Responsibilities
Oversee regional program operations to ensure compliance with regulatory, contractual, and organizational standards
Establish and execute regional goals aligned with corporate objectives, including fiscal performance, program development, and workforce management
Provide leadership, guidance, and support to Program Directors and supervisors
Monitor and evaluate program performance, productivity, and key performance indicators (KPIs)
Utilize data to drive program improvement, quality assurance, and operational effectiveness
Ensure compliance with documentation, billing, accreditation, and regulatory requirements, including HIPAA standards
Manage regional budgets and support financial planning, forecasting, and sustainability efforts
Lead workforce management activities including hiring, onboarding, performance management, and staff development
Ensure staff training compliance and support ongoing training initiatives
Develop and maintain strong relationships with county, community, and state partners
Represent the organization and support regional growth through stakeholder engagement and collaboration
Complete reports and required documentation in a timely and accurate manner
Requirements
Demonstrated leadership experience in program management, operations, or healthcare environments
Strong understanding of systems of care and reimbursement structures
Experience with business operations, financial oversight, and performance management
Strong communication, organizational, and leadership skills
Ability to analyze data and apply insights to improve program performance
Valid driver’s license, reliable transportation, and active auto insurance
Preferred Qualifications
Master’s degree in Mental Health or a related field
Licensed, Mental Health Administration, Public Administration, Healthcare Administration, Business Operations, or a related field
Experience overseeing multi-site operations or regional program leadership
Experience in behavioral health or human services environments