Regional Director of Operations in Assisted Living
Benchmark Senior Living · Union, NJ · 1 mo ago
ManagementFull-time
Key Responsibilities
- Provides executive leadership for key strategic priorities and system-wide initiatives across several communities.
- Leads Regional team and Executive Directors to drive the operational, financial and strategic initiatives aligned with the company goals.
- Serves as a trusted partner with company leaders to identify and support effective Integration and Acquisition activities that align with the strategic growth plan.
- Embraces and champions internal growth through succession planning tools and in close partnership with Human Resources and L&D.
- Collaborates with community leaders to develop a culturally strong sales team mindset and “out of the box thinking” to achieve occupancy growth.
- Leverages the Sr. Marketing Director to review demographic and critical data trends in order to develop and execute on strategic marketing plans for each of our communities.
- Understands and demonstrates operating efficiencies, expense controls and sets expectations with achieving NOI, entrance fees and flow-through goals.
- Mets with investors and/or board members and provides updates on the financial growth and health of their assets.
- Liaison with corporate partners for matters related to Compliance, Resident Care Services, IT, Legal and Human Resources.
- Effectively presents operating results to the Executive Leadership team and develops action plans to increase performance expectations.
- Develops and implements annual operating and capital budgets.
- Forescasts monthly and quarterly P&L statements with team members.
Position Qualifications
- Master's degree or related experience.
- Minimum of seven years managing people leaders preferred.
- Operational leadership experience leading a Senior Living Community preferred.
- Demonstrated multi-site oversight of Senior Living is strongly preferred.
- Knowledge of multi-state regulations and understanding of SNF operations.
- Demonstrated understanding of how for profit and not for profit structures operate and contrast.
- Strong knowledge of the industry and an active participant with such agencies as Argentum, MA ALA, and CALA.