Regional Credit Manager | Fort Worth, TX

About the role

The Regional Credit Manager is a leadership role within the Credit Team supporting AR in North America and reports to the Director of Credit and Collections. Headquarters are in Fort Worth, TX, where TTI, Inc., a Berkshire Hathaway company, operates over 100 locations globally.

Responsibilities

• Manage the regional credit team responsible for North America AR achieving designated performance goals on a monthly, quarterly, and annual basis.
• Foster an inclusive work environment ensuring good team morale.
• Determine processes, train, establish performance goals and measure/review results, credit line underwriting, customer collections.
• Work with the offshore team in India who provides support services to the Credit team.
• Ensure team adherence to Company and Credit team policies and procedures.
• Maintain customer AR performance to identify risk and measure collection performance escalating risk issues to management and implementing corrective actions for issues.
• Personally handle activities with financially distressed customers and provide payment workout plans when needed.
• Manage team activity, collaborating with other Company teams, for the resolution of customer disputes and deductions.
• Perform thorough financial analysis for the underwriting of customer credit lines.
• Collaborate with the Sales team for evaluation of customer credit risk, collections assistance with problem customers, reporting on slow-paying customers, review of past due balances and required AR reserves, and review/release of customer orders.
• Effectively handle third-party commercial collections and customer bankruptcy filings.
• Manage projects as requested collaborating with Credit, Finance, Sales, and other Company teams.
• Collaborate with Company leaders and the IT team on system enhancements and new implementations.
• Work independently, demonstrate strategic abilities, and provide effective communications in the management of the Credit team.
• Meet deadlines and demonstrate attention to detail, accuracy in reporting and communications.

Requirements

• High School Diploma/GED
• Bachelor degree in business, accounting, finance, or related field strongly preferred.
• Minimum five years’ experience in commercial B2B credit and collections required.
• Minimum three years’ experience managing team members required.
• Experience analyzing customer financial statements for credit line underwriting is required.
• Experience with financially struggling and bankrupt companies preferred.

Qualifications

• Experience managing teams of five or more.
• Experience working in commercial credit and collections.
• Exposure to accounting and finance is a plus.
• Knowledge of third-party commercial collections and bankruptcy laws and processes.
• Ability to analyze company financial statements for credit line underwriting.
• Professional and effective written and oral communications demonstrating the ability to influence others.
• Ability to analyze complex customer situations, including financial distress, and develop/implement workout and payment plans.
• Effective and concise oral and written communications.
• Ability to be a strategic thinker and provide a timely and accurate workflow.
• Ability to manage multiple activities, accept interruptions, and work across teams within all levels of management.
• NACM certification is a plus.
• Spanish language skill (oral and written) is a plus.

Benefits

A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts, Educational Assistance (Tuition Reimbursement), Ongoing training throughout your employment with opportunities to participate in professional and personal development programs, and a strong focus on giving back to our communities through philanthropic opportunities.