Regional Coach Gold Coast

About the role

Wells Fargo is seeking a Regional Coach for their National Branch Growth & Enablement team within the Consumer Banking and Lending division. The role focuses on improving branch network performance through the delivery of scalable workshops and targeted coaching for new District Managers.

Deliver Workshops

• Coordinate logistics and facilitate pre-developed workshop content in person and virtually, focusing on the Behavior Framework, Management Cycle, affluent and small business activities, and other priority topics.
• Support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, and partner referrals.
• Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.
• Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.

Coach Select District Managers

• Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (newly identified by Regional Executives).
• Guide effective prioritization and skill execution without direct authority, explaining the "why," demonstrating and coaching behaviors, and practicing with employees.

Job Expectations

• Ability to travel approximately 50-75% of the time.
• Reliable transportation is required.

Required Qualifications

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• Strong working knowledge and understanding of how the bank branches operate.
• Expert knowledge of the Behavior Framework and its role in improving branch performance.
• Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high-impact opportunities.
• Proven ability to coach and influence across multiple levels - driving behavior change, supporting large-scale training initiatives, and guiding effective prioritization and skill execution without direct authority.
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills.
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure.