Regional Coach Southeast Texas

Deliver Workshops

In this role, you will:

• Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics (e.g., transformation of operating model in branches).
• Topics will be determined according to local business opportunity and/or national focus as directed by National Branch Network leadership.

Coach Select District Managers

Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (i.e. new District Managers identified by Regional Executives) to support their understanding and execution of the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.

Support Branch Leaders in Identifying Opportunities and Feedback

Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.

Support District Managers in Facilitation of District Manager-Led Branch Manager Meetings

Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.

Support Customer and Employee-Facing Pilots and Rollouts, as Needed

Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.

Required Qualifications

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Strong working knowledge and understanding of how the bank branches operate
• Expert knowledge of the Behavior Framework and its role in improving branch performance
• Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high-impact opportunities
• Prowess in explaining the "why," demonstrating and coaching behaviors, practicing with employees, and guiding effective execution to support development and success
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure
• Effectively manages multiple tasks and engages stakeholders while staying agile to changing priorities