Area Coach

About the job

The Area Coach oversees the people, processes, and operations of 6-9 corporate locations with total sales averaging 10-12M+. They drive excellence in day-to-day operations by training, coaching, and supporting Restaurant Managers. Area Coaches plan and set goals, focus on problem-solving/process improvement, and set standards for the brand. They are people-focused by recognizing, mentoring, and motivating Unit Level Management and their teams.

Day-to-Day

• Provides leadership for each manager in the market to ensure customer satisfaction and reach sales goals.
• Works with each manager in the market to deliver profit goals and meet targeted flow-thru objectives; uses available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures correct operational procedures are followed at all times.
• Coaches and trains various levels of management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers.
• Develops and maintains management staffing levels; drives to full management staffing for each location in the market; commits to selection process; monitors staffing levels to anticipate sales seasonality.
• Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy. Ensures a safe environment for employees and customers.
• Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners.
• Resolves Employee Relations (ER) activities; provides needed ER assistance to managers; is proactive in addressing ER needs in the market.

Qualifications

• Great communication skills, and strong interpersonal and conflict resolution skills.
• Exceptional team building capability.
• Business math and accounting skills, and strong analytical/decision-making skills.
• 4-year College or University Degree preferred but not required.
• Three to five years of successful, high sales volume, operational management experience in Fortune 500 environment.
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
• Ability to work flexible hours and work in your restaurants at least 30 hours a week.

Pay

Salary Range: $90,000 to $105,000 annually + bonus eligibility + equity (if applicable) + benefits.

Benefits

• Competitive starting salary with bonus plan.
• Day 1-comprehensive medical and dental including prescription drug benefits and 100% preventive care.
• 4 weeks of vacation per year plus holidays.
• Tuition reimbursement and education benefits.
• Discounts for life’s adventures (ex: theme parks, wireless plans, etc.).
• Opportunities to support the Taco Bell Foundation’s educational initiatives and programs.
• Discounts, free food, swag and… honestly, too many good benefits to name.