Regional Channel Manager

About the role

Join Spectrum Business as a Regional Channel Manager, where you’ll drive channel growth by recruiting, training and supporting indirect sales agents in your assigned market. Through strategic engagement and hands-on collaboration, you’ll help expand our business-focused partnerships and ensure local sales objectives are met. Your expertise will directly impact the success of our partners and strengthen Spectrum Business’ presence in the communities we serve.

Responsibilities

• Develop and implement recruitment strategies for channel agents and resellers within your territory
• Organize and maintain event playbooks and collateral supplies to streamline recruitment activities
• Ensure seamless onboarding and training of channel partners with comprehensive communication materials
• Provide targeted sales support for new business opportunities and assist agents throughout the sales process
• Guide agents on effective solutions for new products, services and promotions to maximize sales outcomes
• Oversee timely and accurate processing of agent orders and preparation of quotes and proposals
• Manage channel partner programs, productivity tools and online services to enhance performance
• Coordinate product presentations, demonstrations and proposals for channel agents
• Review and approve project ROI submissions, ensuring compliance with Spectrum Business guidelines
• Monitor CRM queues and dashboards for channel performance, maintaining a hiring funnel as needed
• Prepare monthly rolling forecasts and analyze variances with management to optimize sales strategy
• Collaborate with Spectrum Business’ marketing teams to shape channel identity and leverage public speaking opportunities

Working Conditions

• Office environment
• Travel as needed

Required Qualifications

Education

• Bachelor’s degree in marketing or business-related field or equivalent experience

Experience

• 6+ years of sales accounts experience
• 3+ years of channel sales experience
• 3+ years of management experience

Skills

• Ability to read, write, speak and understand English
• Proven ability to sell business communications solutions to large clients
• Valid driver’s license, satisfactory driving record and auto insurance
• Ability to find creative solutions for complex problems
• Ability to maintain confidentiality
• Effective prioritization and organization skills
• Proficiency in personal computer and software applications such as Salesforce
• Strategic negotiating skills
• Strong problem-solving and critical thinking abilities
• Skilled written and oral communication with all management levels
• Business acumen and understanding of broadband and telecommunication business practices
• Ability to work independently and collaboratively
• Ability to manage multiple projects simultaneously
• Contract negotiation experience

Preferred Qualifications

• Extensive knowledge of channel sales and multi-tier reseller business models