Regional Business Development

About the role

The Regional Business Office Consultant will provide oversight and support for a group of skilled nursing facilities in the Dallas to Fort Worth, TX area. The qualified candidates must have a minimum of 5 years experience managing a skilled nursing facility business office, preferably managing multiple locations; extensive experience in billing and collections including Medicare, Medicaid, Insurance, Private Pay, and Medicaid Pending within long term care.

Responsibilities

• Consult and guide designated Business Office Managers
• Monitor billing and collection efforts
• Audit and provide training for all business office policies and procedures
• Communicate and use collection protocols for at‑risk accounts
• Communicate and escalate at‑risk items with the Administrator and Regional Director of Operations
• Participate, provide guidance, analyze system compliance, conduct AR reviews, and provide education
• Collaborate with the Administrator and Regional Director of Operations for involvement, improvement, and support
• Ensure timely and accurate billing and payments are received according to designated timelines
• Monitor compliance of internal controls
• Oversee Resident Trust Fund processes
• Train and educate all levels of staff in person and remotely

Requirements

• Minimum of 5 years experience managing a skilled nursing facility business office (preferably multiple locations)
• Extensive experience in billing and collections for Medicare, Medicaid, Insurance, Private Pay, and Medicaid Pending in long‑term care
• Knowledge of Iowa Medicaid Pending, Recertification, and Authorization
• Experience with Managed Care billing and processes
• Long Term Care Billing experience required for consideration
• Knowledge of Point Click Care