Regional Banking Manager II

About the role

This position supervises and manages a region of Community Branch Managers, ensuring profitable growth, superior service, and efficient operations. Key responsibilities include developing a strong culture, managing sales and service standards, assisting with operational excellence, coaching managers, and promoting teamwork.

Responsibilities

• Develops a strong Our Share Future Sales & Service culture throughout the branch and region.
• Affirms the execution of sales skills and service standards in support of the Bank’s Our Shared Future purpose, five values, and core drivers.
• Solves problems, provides direction, clarifies expectations, communicates standards, and provides feedback on performance.
• Reviews and recommends improved operating policies and ensures their implementation.
• Assists with resolving operational and customer problems.
• Conducts monthly managers' meetings, weekly manager conference calls, etc.
• Coaches Community Banking Managers to achieve pre-determined branch sales goals.
• Attends new hire training and welcomes new colleagues to the branch family.
• Promotes teamwork and lateral service within branches.
• Reviews, evaluates, and approves loans within specified lending limits.
• Approves capital expenditures.
• Assists branches in the recovery and prevention of fraud/loss.
• Communicates with branch personnel to provide training and to review bank policies, product knowledge, and customer service responsibilities.
• Ensures that branch personnel meet standards of professionalism.
• Completes employee performance reviews and conducts interviews with employees to discuss performance, goals, and objectives.
• Makes recommendations for branch personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations - including personnel development and career planning.
• Calls on existing and prospective bank customers in order to enhance relationships, develop new business, and increase bank market share.
• Acts as a project manager on behalf of the Retail Division to include various bank-wide initiatives including Audit responses, product design, staffing consultation, sales strategies, etc.
• When called upon, acts as a mentor to newer position Regional Managers.
• Establishes a leadership role in civic and community functions to enhance image and develop business.
• Interacts with other bank officers to further expand existing customer relationships and develop new contacts.
• Maintains prescribed security controls to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
• Ensures that branch facilities are in good operational repair and recommends capital improvements.
• Keeps informed of current developments and trends and federal and state regulations as they relate to all areas of branch operations.
• Maintains a good working relationship with all bank employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and in turn the organization.
• Completes NMLS requirements as part of the S.A.F.E. Act certification.

Qualifications

• Proven experience in supervising and managing a team of Community Branch Managers.
• Strong understanding of retail banking products and services.
• Excellent communication and interpersonal skills.
• Ability to solve problems and make decisions.
• Experience with Microsoft Office Suite.
• Knowledge of regulatory compliance and S.A.F.E. Act requirements.
• Ability to travel up to 50% of the time.

Skills

• Leadership and coaching skills.
• Customer service orientation.
• Problem-solving abilities.
• Financial analysis and budgeting skills.
• Technical proficiency with Microsoft Office Suite.
• Regulatory compliance knowledge.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$95,000.00 - $283,500.00 based on experience and qualifications.

Schedule

Monday-Friday 8:00am-5:00pm (Must be flexible around branch hours).