Regional Banking Manager II

About the role

This role supervises and manages a region of Community Branch Managers, focusing on coaching and guiding them to achieve established Retail Goals. It involves designing and managing Retail product development and execution strategy.

Responsibilities

• Develops a strong Our Share Future Sales & Service culture throughout the branch and region.
• Affirms the execution of sales skills and service standards in support of the Bank’s Our Shared Future purpose, five values, and core drivers.
• Solves problems, clears roadblocks to success, provides direction and clarification, acts as an information source, and communicates expectations and standards.
• Reviews and recommends improved operating policies and ensures the proper implementation of approved changes.
• Assists with operational excellence in resolving operational and customer problems.
• Conducts monthly managers' meetings, weekly manager conference calls, etc.
• Coaches Community Banking Managers to achieve pre-determined branch sales goals.
• Participates in a rotation schedule to attend new hire training and welcome new colleagues to the branch family.
• Promotes teamwork and lateral service within branches.
• Reviews, evaluates, and approves loans within specified lending limits.
• Approves capital expenditures.
• Assists branches in the recovery and prevention of fraud/loss.
• Communicates with branch personnel to provide training and to review bank policies, product knowledge, and customer service responsibilities.
• Ensures that branch personnel meet standards of professionalism.
• Completes employee performance reviews and conducts interviews with employees to discuss performance, goals, and objectives.
• Makes recommendations for branch personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations - including personnel development and career planning.
• Calls on existing and prospective bank customers in order to enhance relationships, develop new business, and increase bank market share.
• Acts as a project manager on behalf of the Retail Division to include various bank-wide initiatives including Audit responses, product design, staffing consultation, sales strategies, etc.
• When called upon, acts as a mentor to newer position Regional Managers.
• Establishes a leadership role in civic and community functions to enhance image and develop business.
• Interacts with other bank officers to further expand existing customer relationships and develop new contacts.
• Maintains prescribed security controls to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
• Ensures that branch facilities are in good operational repair and recommends capital improvements.
• Keeps informed of current developments and trends and federal and state regulations as they relate to all areas of branch operations.
• Maintains a good working relationship with all bank employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and in turn the organization.
• Completes NMLS requirements as part of the S.A.F.E. Act certification.

Qualifications

Requires travel for Business Development and training up to 50% of the time. Operates a keypad device: 40% of the day; operates office equipment: 10% of the day; Travels: 50% of the day. Sitting is required 30% of the day; walking is required 20% of the day. Must be able to occasionally lift and/or move up to 30 lbs.

Skills

Strong leadership, coaching, problem-solving, communication, and interpersonal skills are essential. Proficiency in Microsoft Office Suite is required. Knowledge of banking products and services is preferred.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$95,000.00 - $283,500.00

Schedule

Monday-Friday 8:00am-5:00pm (Must be flexible around branch hours)