Regional Account Manager, PNH, San Jose, CA

About the role

The Regional Account Manager (RAM) position is within the Hematology and Nephrology Franchise, a division of Alexion, and will focus on Paroxysmal Nocturnal Hemoglobinuria (PNH). The RAM will be assigned a sales territory focused on Academic Centers and Hospital Systems, private practices, and infusion centers, primarily within Hematology.

Responsibilities

• Consistently achieve or exceed sales objectives in the assigned territory.
• Create and maintain strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces impacting product sales.
• Develop and maintain strong in-depth clinical, technical, and scientific knowledge of PNH and related products.
• Educate healthcare providers on the clinical approach to disease states, leading to successful differential diagnosis and appropriate testing and treatment of the patient population.
• Utilize all marketing tools and resources, including PowerPoint presentations.
• Collaborate closely with stakeholders, including aHUS RAM(s), TLL(s), SAL(s), MSL(s), Market Access, FRM(s), PEM(s), Diagnostics, and enterprise partners.
• Lead the implementation of a patient-centric partnership model involving physicians, their staff, patients, clinics, and hospitals.
• Execute local promotional activities and programs for therapeutic areas.
• Provide a high level of product expertise and customer service to all accounts.
• Track activities and submit reports on sales activities accurately and on time.
• Be trained to understand and demonstrate proper use of products to clinicians in a hospital environment.
• Handle customer questions and objections in a manner consistent with product indications and sales training methodology, including compliant triage of inquiries to appropriate partners.
• Manage time, CRM tools, resources, and workload efficiently.
• Proactively interact with Alexion management to refine product and market initiatives.
• Work with the highest degree of professionalism and in accordance with the company’s policies and Code of Ethics and Business Conduct.

Requirements

• Bachelor’s degree.
• 5 years of pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device), or 5 years of experience in a medical setting.
• Proven, documented track record for delivering consistent, top-tier sales results in institutions and hospital systems.
• Ability to work effectively independently and in an interdependent, team-oriented environment.
• Strong clinical and account selling, analytical, and strategic skills to develop accounts.
• Demonstrated ability to successfully seek out and qualify leads and profile new accounts.
• Ability to gain consistent access and develop strong, professional relationships for scientific exchange and promotion with healthcare providers in the community.
• Effective verbal and written communication skills and organizational abilities.
• Must live in the geographic territory or within 50 miles of the geographic territory border.
• Ability to travel within the territory on a regular basis, including frequent overnight and weekend travel.
• Valid driver’s license and clean driving record.

Qualifications

• Advanced or master’s degree.
• 5 years of pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device).
• Sales experience in the orphan or ultra-orphan area.
• Biopharma, Hematology, and/or Oncology experience.

Benefits

• Qualified retirement program (401(k) plan).
• Paid vacation and holidays.
• Paid leaves.
• Health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

Pay

The annual base salary for this position ranges from $152,813 to $229,219. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Eligibility to participate in a short-term incentive bonus opportunity and an equity-based long-term incentive program (salaried roles) or to receive a retirement contribution (hourly roles).