Regional Account Manager, PNH, Cleveland, OH

About the role

The Regional Account Manager (RAM) position is within the Hematology and Nephrology Franchise at Alexion, focusing on Paroxysmal Nocturnal Hemoglobinuria (PNH). The RAM will be assigned a sales territory covering Academic Centers, Hospital Systems, private practices, and infusion centers, primarily targeting Hematology specialists. This role is responsible for the growth and expansion of the PNH portfolio and other products following FDA approval.

Responsibilities

• Consistently achieve or exceed sales objectives in the assigned territory.
• Create and maintain strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces impacting product sales.
• Develop and maintain strong clinical, technical, and scientific knowledge.
• Educate healthcare providers on the clinical approach to disease states, leading to successful differential diagnosis, appropriate testing, and treatment of the patient population.
• Utilize all marketing tools and resources, including PowerPoint presentations.
• Collaborate closely with stakeholders, including aHUS RAM(s), TLL(s), SAL(s), MSL(s), Market Access, FRM(s), PEM(s), Diagnostics, and enterprise partners.
• Lead the implementation of a patient-centric partnership model involving physicians, their staff, patients, clinics, and hospitals.
• Execute local promotional activities and programs for therapeutic areas.
• Provide a high level of product expertise and customer service to all accounts.
• Track activities and submit reports on sales activities accurately and on time.
• Understand and demonstrate the proper use of products to clinicians in a hospital environment.
• Handle customer questions and objections compliantly, triaging inquiries to appropriate partners as needed.
• Efficiently manage time, CRM tools, resources, and workload.
• Proactively interact with Alexion management to refine product and market initiatives.
• Work with the highest degree of professionalism in accordance with the company’s policies and Code of Ethics and Business Conduct.

Requirements

• Bachelor’s degree.
• 5 years of pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device) or 5 years’ experience in a medical setting.
• Proven, documented track record for delivering consistent, 'Top-tier' sales results in Institutions and hospital systems.
• Ability to work effectively independently and in an interdependent, team-oriented environment.
• Strong clinical and account selling, analytical, and strategic skills to develop accounts.
• Demonstrated ability to successfully seek out and qualify leads and profile new accounts.
• Ability to gain consistent access and develop strong, professional relationships for scientific exchange and promotion with healthcare providers.
• Effective verbal and written communication skills and organizational abilities.
• Must live in the geographic territory or within 50 miles of the geographic territory border.
• Ability to travel within the territory on a regular basis, including frequent overnight and weekend travel.
• Valid driver’s license and clean driving record.

The duties of this role are generally conducted in a field environment. Employees must be able, with or without accommodation, to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Preferred Qualifications

• Advanced or master’s degree.
• 5 years of pharmaceutical sales or equivalent experience (e.g., Biotech or Medical Device).
• Sales experience in the orphan or ultra-orphan area.
• Bio/pharma experience in Hematology and/or Oncology.

Pay

The annual base salary for this position ranges from $152,813 to $229,219. Base pay may vary depending on market location, job-related knowledge, skills, and experience. The position also offers a short-term incentive bonus opportunity and eligibility to participate in an equity-based long-term incentive program (for salaried roles) or receive a retirement contribution (for hourly roles).

Benefits

• Qualified retirement program (401(k) plan).
• Paid vacation and holidays.
• Paid leaves.
• Health benefits, including medical, prescription drug, dental, and vision coverage.