Regional Account Manager, NorCal/Nevada - Liver Portfolio

About the role

We are looking for patient-inspired, passionate, and experienced Regional Account Managers (RAM) with demonstrated success in new product launches. The RAM will have the opportunity to run their own business within a specified geography, including Northern California, Nevada, and Hawaii. This top-performing regional business owner will possess experience in business ownership, leadership, analytics, and the implementation of innovative solutions. The RAM will formulate an effective go-to-market plan, including establishing short- and long-term business tactics, and identify key priorities within territories to create and implement an organizationally approved and fully compliant business plan.

The successful RAM will have the courage, talent, and dedication to seek solutions that can make a meaningful impact within their territory or broader team. The ideal candidate is detail-oriented, self-structured, and able to manage relationships at all levels. They will thrive in a rapid-paced and dynamic environment within a culture that relies on a patient-centric and teamwork-oriented approach.

Responsibilities

• Act as the regional business owner with a focus on increasing healthcare professional (HCP) awareness and understanding of promoted Mirum products.
• Identify and establish strong relationships with key thought leaders and customers; demonstrate the ability to recognize and devote necessary time and resources to engage with HCPs and create advocates.
• Possess an entrepreneurial approach with a focus on ownership and accountability to maximize and exceed individual and company goals.
• Understand healthcare trends in the Rare Disease community and apply strategies to mitigate account access challenges.
• Employ strong organizational and analytical skills to optimize growth, including analyzing business data to develop strategic and actionable business plans.
• Demonstrate and enhance Mirum’s culture of compliance, integrity, and transparency.
• Develop and maintain strong partnerships across commercial, compliance, and medical affairs functions.
• Drive change through influence and innovation.

Requirements

• 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and field reimbursement.
• Successful biotech/pharma product launch experience.
• Experience in rare or niche markets with a documented track record of exceeding goals.
• Bachelor’s degree or higher.
• Approximately 60% travel is required, including overnight travel as needed.
• Some travel and attendance on evenings and weekends for regional and national meetings, conferences, and advocacy support events.

Qualifications

• Solid business relationships in GI/hepatology strongly desired.
• Pediatric experience welcomed.
• Competitive marketplace experience preferred.
• Proven experience working within hospitals, academic institutions, and clinics calling on interdisciplinary care teams.
• Track record of researching and problem-solving complex issues impacting HCPs while mitigating barriers to patient access to care.
• Proven record of success through teamwork and execution.
• Track record of operating in accordance with all regulations as well as company policy and procedures.
• Demonstrates high ethical and performance standards with all business contacts.

Skills

• Motivational and interpersonal communication.
• Strong presentation and management skills.
• Scientific acumen and proficiency in highly specialized and complex diseases.
• Detail-oriented and precision while able to see the "big picture."
• Assertiveness, proactivity, professionalism, and confidence.
• Extraordinary commitment to customer experience and standards of excellence.
• Excellent organizational skills.
• Self-motivated with the ability to deal with ambiguity and problem-solve.