Regional Account Manager

Responsibilities

• Serve as the primary liaison for key client accounts across the region.
• Resolve client issues and emergencies with professionalism and urgency.
• Build and maintain strong, trust-based relationships with clients and internal teams.
• Guide clients through integration projects, RFPs, and onboarding processes.
• Deliver tailored presentations that align with client needs and expectations.
• Ensure compliance with MSAs at both the branch and site levels.
• Maintain and update business systems (CRM, ERP) and client documentation.
• Support the development and evaluation of security and crisis management plans.
• Oversee client billing, including DSO assessments and overdue payment follow-ups.
• Analyze operational and financial data to prepare internal reports.
• Collaborate with branches to provide accurate pricing estimates.
• Support branches in achieving 100% compliance with employment-related requirements.
• Conduct internal audits and assist in developing action plans.
• Stay current on federal, state, and municipal employment laws.
• Maintain and update compliance tracking tools and employee handbooks.
• Perform other duties as assigned.

Qualifications

• Authorized to work in the United States.
• Minimum 4 years of experience in staffing, compliance, or client account management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Able to pass an extensive screening process.

Skills And Competencies

• Deep understanding of labor laws and compliance standards.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Consultative and client-focused mindset.
• High attention to detail and follow-through.
• Tech-savvy with experience in both proprietary and mass-market systems.

Benefits

• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Pay

Competitive Salary: $85,000 / year + $500 monthly auto allowance

Schedule

Set Schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m.