Region Manager
Job Responsibilities
- Oversee Service & Data based project management for water and sewer infrastructure monitoring through a team of direct-report mangers within multiple geographic districts.
- Promote a culture of accountability, ownership, customer focus, and continuous improvement.
- Establish clear performance expectations and provide ongoing feedback, support, and accountability.
- Foster employee engagement, collaboration, and professional growth.
- Drive execution of company initiatives, strategic initiatives and operational standards across the region.
- Own the regional financial performance and achievement of Annual Operating Plan (AOP).
- Revenue Growth Forecasting
- Accounts Receivable (AR)
- Gross Margin
- Contribution Margin
- Cost Management and Profitability
- Accurately forecast performance, collaborate cross-functionally to refine assumptions, and enhance accuracy and reliability.
- Implement corrective actions to address performance gaps at the District or Region level.
- Utilize data and performance metrics to drive decision-making and operational improvements.
- Represent the company in the region to suppliers, customers, and statutory bodies so as to promote the products, services, and activities of the organization.
- Champion a strong safety culture and ensure compliance with all company policies, regulatory requirements, and industry standards.
- Ensure the highest level of customer service through the use of project work plans and necessary project reviews on every project within the region.
- Review, modify and approve project pricing developed by the project managers for the region.
- Support and participate in the development of and compliance with corporate policies, procedures, decisions and activities.
- Complete special projects as requested.
Qualifications
- Bachelor’s degree in Business Management, Civil Engineering or related field required; Graduate degree in business or engineering a plus.
- Minimum of 10 years of progressive leadership experience in related industry.
- Minimum 3-5 years managing managers and leading multi-site or multi-territory operations.
- PMP certification required.
- Demonstrated success driving operational and financial performance across diverse teams.
- Experience managing P&L responsibilities and key financial metrics.
- Equivalent combination of education and relevant leadership experience may be considered.
- Progressive background in civil/wastewater industry preferred.
- Wastewater Collection Systems knowledge is essential.
- Travel within the region required up to 25%.
Total Rewards
The compensation range for this position is $120,900.00 - $181,300.00, depending on experience. This position may be eligible for performance based bonus plan.
Benefits Package
Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: here.
About the Role
The Regional Manager is a senior-level operational leader responsible for leading a team of mid-level managers and professionals including District Managers, Data Managers, and Project Engineers. This role is accountable for driving operational excellence and achieving key business objectives across safety, quality, delivery, cost & financial performance, customer satisfaction, and employee engagement.
Skills and Abilities
- Strongleadership, coaching, and talent development skills.
- Proven ability to lead through others and influence organizational outcomes.
- Strongfinancial acumen, including understanding of forecasting, revenue, gross margin, EBITA, working capital, accounts receivable, and budgeting.
- Effective communication, presentation, and interpersonal skills.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with business systems, reporting tools, and performance metrics.
- Proficiency with Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and Microsoft Dynamics CRM.