Regal Cinemas-Cast Member- Cielo Vista RPX 18- San Antonio, Texas starting pay 12.00/Hr

About the role

Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.

Regular and consistent attendance, handling of emergency situations when called upon to do so, general cleaning duties, and compliance with our company dress code are also required.

Responsibilities

Essential duties and responsibilities for each position include, but are not limited to, the following:

For Concession Staff:

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Up selling/Suggestive selling
• Complying with all local, state and federal food safety laws.
• Abiding by all federal and state laws with regards to breaks and/or meal periods.
• Ensuring required alcohol certification and training are current where applicable.

For Ushers:

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
• Performing in-auditorium concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements include:

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate.
• Completion of the Regal Responsible Beverage Server training on Regal Online University.

Skills

Required skills include:

• Possessing good public speaking, listening effectively and responding clearly and directly.
• Performing calculations with speed and accuracy and identifying and correcting errors.
• Identifying problems, gathering relevant data and noting possible causes of problems.
• Evaluating relevant information, recognizing alternatives and reaching conclusions based on evidence.
• Taking action beyond what is necessarily called for.
• Performing under pressure and/or opposition.
• Possessing excellent communication skills with customers, co-workers and management.
• Establishing goals, budgeting time, and setting priorities to achieve desired objectives.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds.

The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.