Refrigeration Technician
A-1 Services – A Tech24 Company, Milwaukee, WI
About the role
As part of the A-1 team and broader Tech24 network, the Refrigeration Technician plays a critical role in servicing commercial HVAC and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.
Responsibilities
- Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
- Perform preventative maintenance to ensure safe efficient equipment operations
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Clearly communicate repair status, recommendations, and timelines to customers
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Follow all safety regulations and company policies
- Participate in ongoing technical training and professional development opportunities
Requirements
- 3+ years of commercial foodservice and/or refrigeration repair experience
- Valid driver’s license with a clean driving record required
- Strong mechanical and electrical troubleshooting skills
- Experience working on commercial kitchen equipment is a plus
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50+ lbs. and work in varying indoor/outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
- EPA Universal certification required
Benefits
- Weekly pay
- Fully equipped for success: company vehicle, gas card, uniforms, and phone provided
- Work-life balance: generous paid time off, paid holidays, and your birthday off
- Comprehensive benefits: medical, dental, vision, and short-term disability coverage (effective 1st of the month following hire date)
- Company-paid protection: long-term disability and basic life insurance at no cost
- Comprehensive training opportunities: manufacturer-certified programs, company training, or a blend of both
- Retirement planning: 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP): free, confidential counseling and support for you and your family, including financial and legal resources
Pay
The advertised pay range for this position is $30–$45 per hour. A sign-on bonus is available based on experience. Final compensation will be determined by experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced expertise in both commercial hot-side and cold-side equipment may be considered toward the higher end of the range.