Referral Specialist

Position Highlights

• 1.0 FTE (40 hours per week)
• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Manage referral work queues to ensure timely processing and completion
• Cook internal and external patient referrals and schedule follow-up appointments as needed
• Assist with insurance authorizations and ensure required documentation is complete and accurate
• Maintain referral tracking by linking chart notes, correspondence, and follow-up documentation
• Communicate with patients, providers, and referral facilities via phone, email, and fax
• Provide patients with instructions, educational materials, and translated resources as appropriate
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year of experience working in an office setting, preferably in a medical or dental environment
• Bilingual (English/Spanish) speaking skills required at a level 9
• Experience using Epic or other electronic health record systems preferred
• Ability to prioritize tasks and work efficiently in a fast-paced setting
• Strong communication, organizational, and interpersonal skills
• Ability to learn and use medical terminology