Referral & Scheduling Specialist GS9020

About the role

The Referral & Scheduling Specialist is responsible for coordinating patient referrals, scheduling appointments, and managing medical records to support timely and effective patient care. This role serves as a key point of contact between patients, providers, insurance companies, and external medical facilities, ensuring referrals are processed accurately, appointments are scheduled appropriately, and documentation is complete within the electronic medical record (Epic).

Responsibilities

• Coordinate patient referrals
• Schedule appointments
• Manage medical records
• Ensure accurate processing of referrals
• Schedule appointments appropriately
• Complete documentation within the electronic medical record (Epic)
• Serve as a key point of contact between patients, providers, insurance companies, and external medical facilities

Requirements

• High School/GED Skills, Proficiencies, And/or Knowledge
• Leadership, communication, customer service, multitasking, and computer skills
• Knowledge of medical insurance

Qualifications

• Customer Service
• Scheduling experience
• Epic user
• Medical Insurance knowledge

Skills

• Leadership
• Communication
• Customer Service
• Multitasking
• Computer skills

Benefits

Not specified

Pay

$17.00 - $19.13 hourly

Schedule

Typically, Monday - Friday 8 hour shifts

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.