Referral Response Coordinator

Responsibilities

• Facilitates the donation process through coordination and communication of referral information and logistics.
• Appropriately routes all donor referrals and requests from externals.
• Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
• Evaluates medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status.
• Transcribes health information into electronic medical records.
• Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
• Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
• Participates in training, process improvement, departmental QA/QC activities and special projects as directed.
• Performs other related duties as assigned.

Requirements

• 2+ years emergency or critical care experience in a healthcare setting.
• Prior experience as a Paramedic or EMT preferred.
• Allied health experience, nursing students or respiratory therapists preferred.
• Demonstrated ability to understand medical terminology and read a medical chart.
• Exceptional teamwork, communication, and conflict management skills.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

Qualifications

• Must have a valid driver's license.
• Must be able to pass MVR underwriting requirements.

Skills

• Strong interpersonal skills and the ability to communicate effectively in both oral and written formats.

Benefits

• Up to 176 hours (22, 8-hour days) of PTO your first year.
• Up to 72 hours (9, 8-hour days) of Sick Time your first year.
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage.
• 403(b) plan with matching contribution.
• Company provided term life, AD&D, and long-term disability insurance.
• Wellness Program.
• Supplemental insurance benefits such as accident coverage and short-term disability.
• Discounts on home/auto/renter/pet insurance.
• Cell phone discounts through Verizon.

Pay

• Competitive compensation package including up to 176 hours (22, 8-hour days) of PTO your first year and up to 72 hours (9, 8-hour days) of Sick Time your first year.

Schedule

• Flexible schedule to accommodate the needs of the job and the community.