Referral Navigator

About the role

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Location: 2720 Tenaya Drive, Las Vegas, NV 89128

Responsibilities

• Process referrals from internal and external/network primary care providers to obtain specialist care from internal/network specialty providers.
• Build, submit, process, and schedule referrals.
• Confirm that all necessary documents and information are provided; request additional information when needed.
• Cancel referrals that do not meet criteria or lack required information within a specified time frame, forwarding questionable cases