Referral Coordinator - Concord, NH - Float

About the role

Novella Infusion is a healthcare setting dedicated to providing top-notch, personalized infusion services. Our newly opened centers are designed with both patients and staff in mind, offering a comfortable, modern space to deliver cutting-edge treatments. As a Medical Assistant, you will play a crucial role in ensuring smooth clinic operations and exceptional care.

Responsibilities

- **Administrative Support:** Answer phone calls, respond to inquiries, and relay messages to appropriate personnel. - **Referrals:** Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed. - **Inventory Management:** Monitor medical and office supplies, place orders, and ensure proper storage. - **Patient Interaction:** Greet and assist patients during check-in and check-out, verify insurance, and collect payments. - **EMR Maintenance:** Accurately document findings, appointments, and updates in the electronic medical record system. - **Lab Work:** Prepare and process lab samples, ensuring proper labeling and documentation.

Requirements

- Organized Multitasker: Handle various tasks efficiently while maintaining attention to detail. - Customer Service Focused: Provide friendly, compassionate care to patients. - Tech-Savvy: Proficient in EMR systems and other office software. - Strong Communicator: Excellent interpersonal and verbal skills to work effectively with patients and other team members.

Qualifications

- High school diploma or equivalent; certification in medical assisting or healthcare administration is a plus. - Previous experience in a healthcare administrative or medical assistant role preferred. - Familiarity with medical terminology and basic healthcare procedures. - Ability to thrive in a fast-paced environment while maintaining professionalism. - Must be proficient in office software. - Must have reliable transportation. - Must be able to lift up to 50lbs. - Be part of a supportive, close-knit team in a growing company.

Benefits

- Medical, Dental, and Vision - Paid Time Off (PTO) - 401(k)

Pay

$21.00 - $25.00 per hour

Schedule

4/5 days per week, 8:00 AM - 4:30 PM (days will be set upon hire) *Not open weekends*

Additional Information

- **Disability Status:** Complete this form if you have a disability or have ever had one. Completing this form is voluntary, and your answer will not affect your application. - **Federal Contractor Requirements:** Novella Infusion is a federal contractor and must comply with the Americans with Disabilities Act (ADA). We have a goal of having at least 7% of our workers as people with disabilities. To measure our progress, we must ask applicants and employees if they have a disability or have ever had one.