Referral Coordinator - Portsmouth, NH - Float

About the role

Novella Infusion is a healthcare setting dedicated to providing top-notch, personalized infusion services. Our newly opened centers are designed to offer a comfortable, modern space for both patients and staff, focusing on innovation and excellence. As a Medical Assistant, you will play a crucial role in ensuring smooth clinic operations and exceptional patient care.

Responsibilities

- **Administrative Support:** Answer phone calls, respond to inquiries, and relay messages to appropriate personnel. - **Referrals:** Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed. - **Inventory Management:** Monitor medical and office supplies, place orders, and ensure proper storage. - **Patient Interaction:** Greet and assist patients during check-in and check-out, verify insurance, and collect payments. - **EMR Maintenance:** Accurately document findings, appointments, and updates in the electronic medical record system. - **Lab Work:** Prepare and process lab samples, ensuring proper labeling and documentation.

Qualifications

- **High school diploma or equivalent;** Certification in medical assisting or healthcare administration is a plus. - **Previous experience in a healthcare administrative or medical assistant role preferred.** - **Familiarity with medical terminology and basic healthcare procedures.** - **Ability to handle various tasks efficiently while maintaining attention to detail.** - **Excellent interpersonal and verbal skills to work effectively with patients and other team members.**

Benefits

- Medical, Dental, and Vision Insurance - Paid Time Off (PTO) - 401(k) Plan

Pay and Schedule

- **Pay Rate:** $21.00 - $25.00 per hour - **Schedule:** 4/5 days per week - 8:00 AM - 4:30 PM (days will be set upon hire) *Not open weekends*

Requirements

- **Reliable Transportation** - **Ability to lift up to 50 lbs** - **Part of a supportive, close-knit team in a growing company**