Referral Coordinator
Key Responsibilities
- Sending all outgoing home care and hospice referrals for the practice within the specified time frame
- Verifies all outgoing referrals are sent to a participating provider within the patient’s health insurance plan
- Responsible for verifying all 485s/Plan of care for home care or hospice are properly signed by the provider, sent back to the proper agency and sent internally to the Optimal Care billing department for processing
- Communicates with providers, families or facilities when needed regarding the home care or hospice referral
- Tracks outstanding referrals to ensure the start of care is completed
- Updates the patient’s EMR to reflect the home care and hospice company providing care to the patient
- Focuses on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them and being responsive to their needs
Required Qualifications
- A High School Diploma or GED
- Minimum one (1) year of experience in a health care setting
- Detailed orientated person who is capable of multitasking
- Strong computer skills
Preferred Qualifications
- Physician office, home care or hospice experience preferred
Location: Office Location: Jackson, MI
Hours: 8:00 am - 5:00 pm , Monday - Friday
Pay Range
$18 - $22 USD
How We Care for You
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
Background Screening
Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.
Equal Opportunity Employer
We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.