Referral Coordinator

The pay range for this position is $24.25 per hour, ranging from the lowest possible rate to the highest possible rate based on individual skills and qualifications. Newly hired employees may be placed below the midpoint of the range. For more details, please visit our company page at careers-mycmh.icims.com/jobs.

About the role

The Referral Coordinator is responsible for patient referrals, pre-authorizations, scheduling patient appointments, verifying insurance coverage, and providing general office support duties. This position provides and tracks authorizations and referrals, ensures documents are accurately handled in a timely manner, and performs daily monitoring of all initial referrals and follow-up tasks.

Responsibilities

• Handle patient referrals and pre-authorizations
• Schedule patient appointments
• Verify insurance coverage
• Provide general office support duties
• Track and monitor authorizations and referrals
• Affirmatively ensure accurate document handling and timely task completion
• Daily monitoring of initial referrals and follow-up tasks

Requirements

• High School Diploma or equivalent (GED)
• Previous experience operating personal computers and using Windows-based programs, including Microsoft Office
• Preferred: Six (6) months experience working with various insurance referral and documentation needs
• One (1) year directly related experience or training
• Knowledge of basic medical coverage plans including HMO, PPO, State programs and other types of coverage
• Knowledge of Medical Terminology
• Bilingual in English and Spanish

Qualifications

• Knowledge of Electronic Medical Record software

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work independently and as part of a team

Benefits

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition Programs

Community Memorial Healthcare is an equal opportunity employer and offers a comprehensive benefits package designed to support the health and wellness of our employees and their families.