Referral Coordinator
About the role
Maintains a tickler file for diagnostic testing results and reviews weekly. Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant. Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls. Explains procedures, treatments, and nursing care to patients and/or family members. Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from the patient’s insurance carrier.
Responsibilities
- Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable.
- Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.
Requirements
- Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
- Ability to operate a computer, copier, fax and scanner
- Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
Qualifications
- High School Grad or Equiv
- Field Of Study: Not specified
- Work Experience: 1+ experience in medical setting
Skills
- Basic Life Support - CPR Cert (BLS)
Benefits
Includes benefits such as medical, dental, vision insurance, life insurance, disability insurance, paid time off, 403-B retirement plan, and mental health resources and support.
Pay
$15.87 - $25.38 per hour
Schedule
Full time, Shift Day