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RedLion Wireless Retail Sales Associate - Lubbock

RedLion Mobility · Lubbock, TX · 1 wk ago
On-siteSales$13/hrFull-time

Full-time position based in Lubbock, TX.

About the role

Join one of the fastest-growing telecommunications companies in the country. We are a rapidly expanding branded partner for Optimum Communications — a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You’ll work in our retail stores helping residential customers connect to these essential services. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable in a fast-paced, customer-facing environment.

Responsibilities

Sales & Product Knowledge

  • Engage customers and present telecommunications products and services proactively
  • Sell mobile, internet, cable, TV, and related support services
  • Identify customer needs and recommend the right products or service packages
  • Upsell and cross-sell products to maximize sales opportunities
  • Meet or exceed individual sales goals, commission goals, and store performance expectations
  • Explain products, services, pricing, and promotions clearly to customers

Customer Experience

  • Provide a positive, professional, and solution-focused customer experience
  • Build customer relationships and create long-term brand loyalty
  • Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals

Team & Organizational Success

  • Be reliable, punctual, and able to work scheduled shifts
  • Collaborate with team members and contribute to a supportive, performance-driven culture
  • Support nearby store locations within a 35-mile radius when needed (reliable transportation required)
  • Work in person at the assigned retail store location

Requirements

  • At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience
  • High school diploma or GED
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to stand for extended periods and lift up to 35 lbs

Benefits

  • Medical, Dental, Vision, and 401(k)
  • Paid training and onboarding
  • Monthly commission opportunities
  • Internal promotion and advancement opportunities
  • Employee growth and rewards programs
  • Annual all-expenses-paid trip opportunity for top performers

Pay & Schedule

Base pay: $13/hour + monthly commission. Expected hours: approximately 40 hours per week. Total compensation: $45,000 – $60,000 annually, based on hourly pay and commission performance.

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