RedLion Wireless Retail Sales Associate - Conroe, TX
Overview
Join one of the fastest‑growing telecommunications companies in the country! We are hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is ideal for candidates with customer‑facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. You will work in our retail stores, helping residential customers connect to fiber‑powered Internet, Mobile, TV, and voice services.
Key Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate product or service packages.
- Upsell and cross‑sell to maximize sales opportunities.
- Meet or exceed individual sales, commission, and store performance goals.
- Explain products, services, pricing, and promotions clearly to customers.
- Provide a positive, professional, and solution‑focused customer experience.
- Build customer relationships and foster long‑term brand loyalty.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Be reliable, punctual, and work scheduled shifts.
- Collaborate with team members and contribute to a supportive, performance‑driven culture.
- Support nearby store locations within a 35‑mile radius when needed and have reliable transportation.
- Work in person at the assigned retail store location.
Requirements
- At least 1 year of customer‑facing sales experience selling products, services, upgrades, or add‑ons.
- Experience in wireless, mobile, cable, internet, telecommunications, or retail sales is strongly preferred.
- High school diploma or GED.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 35 lb.
Pay
$13 per hour plus monthly commission. Total compensation ranges from $45,000 to $65,000 annually, based on hourly pay and commission performance.
Schedule
Approximately 40 hours per week with a flexible schedule that may include evenings, weekends, and holidays.
Benefits
- Medical, dental, vision, and 401(k) plans.
- Paid training and onboarding.
- Monthly commission opportunities.
- Internal promotion and advancement opportunities.
- Employee growth and rewards programs.
- Annual all‑expenses‑paid trip for top performers.
Work Location
In‑person at the assigned retail store location; may be required to support nearby stores within a 35‑mile radius.