RedLion Retail Wireless Sales Associate - Georgetown TX

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Associates who are energetic, driven, and eager to succeed.

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber‑powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

• Sales & Product Knowledge: Must be able to engage customers and present telecommunications products and services proactively; comfortable selling mobile, internet, cable, TV, and related support services; identify customer needs and recommend the right products or service packages; upsell and cross‑sell to maximize sales opportunities; meet or exceed individual sales, commission, and store performance goals; explain products, services, pricing, and promotions clearly to customers.
• Customer Experience: Provide a positive, professional, and solution‑focused customer experience; build customer relationships and create long‑term brand loyalty; maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Team & Organizational Success: Be reliable, punctual, and able to work scheduled shifts; collaborate with team members and contribute to a supportive, performance‑driven culture; support nearby store locations within a 35‑mile radius when needed and have reliable transportation; work in person at the assigned retail store location.

Requirements

• At least 1 year of customer‑facing sales experience selling products, services, upgrades, or add‑ons; wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• High school diploma or GED.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 35 lb.
• Willingness to support nearby store locations within a 35‑mile radius when needed and have reliable transportation.
• Experience proactively approaching walk‑in customers (a plus).
• Experience explaining pricing and promotions clearly to customers (a plus).
• Eligibility to work in the United States (a plus).

Benefits

• Medical, Dental, Vision, and 401(k).
• Paid training and onboarding.
• Monthly commission opportunities.
• Internal promotion and advancement opportunities.
• Employee growth and rewards programs.
• Annual all‑expenses‑paid trip opportunity for top performers.

Pay

$13/hour plus monthly commission.

Total compensation range: $45,000 – $70,000 annually, based on hourly pay and commission performance.

Schedule

Approximately 40 hours per week; flexible schedule including evenings, weekends, and holidays.