RedLion Retail Store Manager - Lake Charles, LA
RedLion Mobility · Lake Charles, LA · 3 mo ago
On-siteManagement$45k/yrFull-time
Key Responsibilities
- Sales & Product Knowledge
- Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance
- Upsell and cross-sell products to maximize sales opportunities
- Analyze performance data, identify trends and gaps, and act on growth opportunities
- Team & Organizational Success
- Partner with marketing on local events, promotions, and seasonal campaigns
- Recruit, hire, train, and develop a high-performing sales team
- Build a collaborative, accountable, performance-driven culture focused on recognition and results
- Customer Experience
- Maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally
- Keep the team current on products, promotions, technology updates, and company expectations
- Ensure the team stays up to date on current products, promotions, and technology updates
- 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
- Proven success driving sales, leading high-performing teams, and using performance metrics
- Strong leadership, communication, coaching, analytical, and problem-solving skills
- Proficient in Microsoft Office; telecom/wireless industry knowledge preferred
- High school diploma or GED; Associate or Bachelor's degree preferred
- Flexible availability, including evenings, weekends, and holidays
- Reliable transportation and willingness to travel within a 35-mile radius
- Bilingual in Spanish (preferred)
- Competitive base salary + uncapped commission potential
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid training and onboarding
- Paid vacation, sick time, and personal days
- Internal promotions & advancement opportunities
- Employee-exclusive growth & rewards programs, including:
- Milestone Program - Recognition and rewards at every stage of your leadership journey
- Winners Circle - Annual all-expenses-paid trip for top performers