Store Manager

Overview

At J.Jill, we believe in the power of community and genuine connections. We are seeking a collaborative, customer-obsessed Store Manager who possesses a savvy, entrepreneurial spirit.

Responsibilities

• Act as a role model, develops and maintains strong customer relationships through genuine interactions.
• Participate in local outreach, events and networking opportunities to build brand presence.
• Hire, develop, and lead a diverse, high-performing team that embodies J.Jill’s values.
• Foster a collaborative and positive work environment through coaching, clear communication, and recognition all while empowering individuals to exceed individual and store goals.
• Drive store performance by analyzing sales trends, setting goals, and implementing strategies to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.
• Ensure smooth daily operations, manage inventory, and uphold visual merchandising standards, including floor sets, that align with company guidelines.
• Take ownership of store performance, addressing challenges with a proactive and solution-oriented mindset.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.

Qualifications

• 4+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience in analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Requirements

• Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.