Store Manager

What We're Looking For

We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone's journey to living well is unique. As a Store Manager, you are part of a team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

About the Role

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you'll represent the GNC brand by offering expert product knowledge and promoting our "Live Well" message to customers.

Responsibilities

• Lead, coach, and support your team to provide exceptional service and guidance to our customers.
• Oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed.
• Represent the GNC brand by offering expert product knowledge and promoting our "Live Well" message to customers.
• Ensure products are merchandised according to GNC standards but keep an eye towards ensuring that products are easy to see and buy.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
• Build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an ongoing basis, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including, but not limited to, cash handling, inventory count, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.

Requirements

Must be able to stand or walk for up to eight hours a day. Frequent reaching and bending and twisting—below waist and above shoulders. Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. Frequently lift up to twenty pounds, occasionally lift up to 40 pounds. Push/pull up to 20 lbs. Ability to climb ladders, reach and bend. Work in temperatures ranging from 50 - 85 degrees—especially in our stock room areas. Use of a computer up to 60% of the time throughout the day.

Qualifications

• At least 2 years of supervisory experience in a retail environment.
• Strong understanding of health and wellness products and trends.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities.
• Proven ability to motivate and develop a team.
• Experience with Microsoft Office Suite.

Skills

• Leadership
• Customer Service
• Product Knowledge
• Time Management
• Team Building

Benefits

• Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance
• 401K program with company match
• 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products
• Monthly Free Product Offers
• Access to the Employee Assistance Program

Pay

$15.00 - $17.00 per hour based on experience and qualifications.

Schedule

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

• Mall and strip center managers must work at least two nights during the week until closing, one weekend night, and one other night.
• Strip center managers must also work a full shift on Saturdays.
• Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
• Managers are expected to work a minimum of one full Sunday per month.
• Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday.
• Downtown store managers must also work one night per week until closing if the store is open in the evening.
• Downtown store managers are not required to work Saturdays.
• Managers are expected to work all major U.S. holidays that the store is open.