Recruitment Coordinator

About the company

Bjak was founded in 2019 with the mission to provide smarter ways for people to plan, save, and grow their money. Starting as the first mobile-first insurance platform in Southeast Asia, we've made insurance accessible online to millions in the region. Today, we are the leading insurance platform in Southeast Asia and are expanding to help people with spending, saving, investing, exchanging, traveling, and more. Our mission is to help people get more from their money every day.

We have teams working around the world, with over 20 nationalities across our offices and remote locations. We are looking for talented, driven individuals who are passionate about their work, love building next-generation products, and want to redefine how everyone can access the best financial applications.

About the role

We are looking for a Recruiting Operations Coordinator to help scale our hiring. You will be responsible for keeping hiring operations running efficiently across multiple functions and markets. This role is ideal for someone who enjoys bringing structure to fast-moving environments and takes pride in execution and attention to detail.

Responsibilities

• Screen candidate profiles based on fixed role criteria and shortlist signals.
• Move candidates across hiring stages daily, including pending to screen, pending to schedule, pending interview, pending offer, pending documents, and pending follow-up.
• Coordinate interviews across candidates, interviewers, and hiring teams.
• Manage candidate communication throughout the hiring process.
• Maintain ATS data quality, workflows, and hiring records.
• Track hiring pipelines and ensure timely follow-ups.
• Support recruiter and hiring manager operations.
• Prepare hiring reports, summaries, and recruiting metrics.
• Identify process bottlenecks and recommend improvements.
• Help maintain a high-quality candidate experience.

Requirements

• Experience in recruiting coordination, talent acquisition, operations, or administrative support.
• Strong organizational and project management skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Comfortable working with ATS platforms and spreadsheets.
• High ownership and willingness to take initiative.

How we work

The best products in the world are built by small, highly capable teams. We operate with high talent density, high ownership, and high standards. We value people who can think independently, move quickly, and solve problems without waiting for instructions. This is a hands-on environment where everyone is expected to contribute directly to the company's success.