Recruitment, Admissions, & Cohort Programs Assistant

Major Responsibilities

• Responds to email and phone inquiries to the departments shared inboxes and ticketing system in a timely and professional manner.
• Responds to questions and requests from students, the general public, faculty, administrators and staff and refers to appropriate personnel as necessary.
• Captures and schedules student appointments with relevant departments based on individual needs and goals.
• Attends and participates in departmental meetings, Cohort Programs group meetings and/or events. This may include assisting with on-campus events such as campus visits, student meetings, and/or other student-related visits.
• Lead or assist with campus tours, including walking groups and answering questions.
• Collaborate with the team to coordinate purchasing and venue requests.
• Maintain accuracy and confidentiality of student enrollment records in compliance with College and the Family Educational Rights Privacy Act (FERPA).

Minimum Qualifications

• A high school diploma or GED required; an associate degree preferred.
• Proficiency in Microsoft Office and general computer applications.
• Strong data entry and administrative skills.
• Previous experience in an administrative role, preferably within higher education, is preferred.

Work Hours

Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings required.

Benefits

• Health & Wellness
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities

Note

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.