Recruiting Manager - Conway

Reporting to the Operating Director. Exempt status.

About the role

Cornerstone Caregiving helps seniors age in place in a setting and manner of their choosing. As a leading, nationwide home care organization serving seniors in more than 300 locations, Cornerstone is committed to providing the highest quality of care.

As a Recruiting Manager, you will work directly with the Scheduling Manager and both roles will report to and assist the Operating Director. The primary focus will be to provide recruiting, administrative, and operating support for the office. You will also share on-call responsibilities with the other managers.

Responsibilities

• Manage caregivers, including hiring and terminating as needed.
• Recruit, interview, hire, and onboard caregivers each week.
• Periodically manage after-hours calls from clients, caregivers, and referral sources, addressing urgent schedule changes.
• Provide general operational and administrative support to the Operating Director.
• Support the Operating Director with conducting intakes and ensure client satisfaction.
• Ensure high-quality client service from phone calls to in-home consultations to maximize client retention.
• Adhere to Cornerstone Caregiving's operating standards and state-specific compliance requirements.
• Limited travel as needed for sales, marketing, and client care service needs.

Requirements

• High school diploma or equivalent degree.
• Associates and/or Bachelor Degree; may substitute with a combination of education/experience and a minimum of two years' experience as an Administrator and/or managing sales, customer service, and human resources functions within an office setting.
• Valid driver’s license and state-required proof of auto insurance.
• Reliable transportation to meet the needs of the position and scope of job responsibilities.

Preferred Skills

• Ability to work autonomously in a fast-paced environment.
• Comfortable working with technology.
• Experience with direct recruitment, hiring, and oversight of frontline employees.
• Strong interpersonal and communication skills.
• Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.).

Physical Requirements

The physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

• Sitting and standing for long periods of time.
• Bending and stooping required.
• Lifting up to 10 lbs. regularly and up to 50+ lbs. may be required.
• Using a computer for extended periods: typing, staring at a bright monitor or TV screen.
• Using fingers, wrists, and arms; stress on back may occur.

Work Environment

Office Environment: High-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees, referral sources, and clients; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications.

Client's Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.

Pay

Starting salary: $42,500.

Benefits

• Company-sponsored benefits plan covering health, dental, vision, life, and other insurance benefits.
• Paid time off accruing at 1 day per month.
• Growth bonus.
• WOTC bonus.
• Phone stipend.