Recruiting Coordinator

About the role

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. The Recruiting Coordinator provides comprehensive administrative and operational support throughout the recruitment and hiring process, serving as a key point of contact for candidates, hiring managers, recruiters, and HR team members.

Responsibilities

• Process approved Request to Post and Request to Hire forms; verify required information and approvals before recruitment begins.
• Create, publish, refresh, and close job postings on the career site, job boards, social media, and other appropriate recruitment sources.
• Source candidates through job boards, professional networks, community partners, schools, workforce agencies, social media, and targeted outreach.
• Review applications and resumes against established qualifications; conduct initial phone screens using approved screening questions and document results in the ATS.
• Coordinate phone, virtual, and in-person interviews; provide confirmations and instructions and follow up with hiring managers for timely feedback.
• Conduct or coordinate reference checks and initiate and monitor required pre-employment screenings, including background, drug, credential, license, driving-record, or other position-specific checks.
• Prepare approved offer documentation, coordinate required approvals, track offer outcomes, and transition accepted candidates to onboarding.
• Maintain accurate candidate stages, notes, records, and recruitment documentation in the ATS/HRIS; protect confidentiality and follow record-retention requirements.
• Coordinate job fairs, career fairs, hiring events, community outreach, recruitment materials, staffing, candidate leads, and follow-up activities.
• Support recruitment marketing, social media campaigns, employee referral efforts, employer branding, and relationships with colleges, workforce agencies, vocational programs, and community organizations.
• Serve as a responsive point of contact for candidates and provide timely, professional communication regarding status and next steps.
• Maintain vacancy trackers and recruiting reports, including applicants, screens, interviews, offers, hires, time-to-fill, source of hire, conversion rates, and hard-to-fill positions.
• Provide hiring managers with pipeline updates, follow up on outstanding feedback and decisions, reinforce established recruiting processes, and escalate recruitment challenges as appropriate.
• Follow applicable employment laws, organizational policies, selection procedures, confidentiality standards, and recruitment documentation requirements.
• Identify opportunities to improve recruiting workflows, forms, systems, communication, sourcing strategies, candidate experience, and overall process efficiency.
• Participate in recruitment strategy meetings and HR projects and assist with orientation, onboarding, internship, apprenticeship, seasonal, and high-volume hiring activities as needed.

Requirements

• 2+ years of experience in recruiting, human resources, staffing, or a related administrative role preferred.
• Experience using an applicant tracking system (ATS) and/or HRIS preferred.
• Strong organizational, time-management, communication, and follow-through skills.
• Ability to manage multiple vacancies and competing priorities with strong attention to detail.
• Ability to maintain confidentiality and handle sensitive candidate and employee information.
• Proficiency with Microsoft Office or comparable productivity software.
• Experience in nonprofit, healthcare, behavioral health, social services, high-volume, or frontline recruiting preferred.

Benefits

• Health and Wellness Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans
• Financial Wellbeing
• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one
• VOA LEAD Program – Leadership Development Program
• VOA University – Staff Development
• VOA Academy – Clinical Training and Development