Recreation Supervisor

Summary

The Recreation Supervisor will be responsible for creating personalized guest interactions, ensuring the accuracy of the bike/golf cart rental process, being competent in all budgetary financials, overseeing arrival and departure of all guest equipment, coaching Associates, and maintaining proper record keeping. Applicants with disabilities are encouraged to discuss reasonable accommodations with hiring managers during the selection process.

Essential Functions

• Responsible for scheduling associates
• Overseeing department cleanliness and organization
• Ensuring all standards are met
• Competently handling guest complaints in a professional manner
• Training Associates
• Serving as a primary resource regarding local weather conditions, incoming and outgoing tides, leisure land and water activities, and bike and golf cart rentals

Qualifications

• College degree or educational equivalent preferred
• 2 years of managerial experience
• Luxury hospitality experience is a plus
• Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
• Must be organized
• Strong verbal communication skills – ability to communicate effectively with guests and vendors
• Vast knowledge of recreational activities applicable to the area

Physical Requirements

• Work tasks are performed indoors and outdoors with no effective protection from weather
• Must be able to stand and exert well‑paced mobility for up to 4 hours at a time
• Must be able to lift up to 60 lb on a regular and continuing basis
• Must be able to push and pull carts and equipment weighing up to 250 lb frequently
• Must be able to bend, stoop, squat, and stretch to fulfill equipment handling tasks