Recreation Experience Expert

About the role

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.

Responsibilities

• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Provide cashier services when working in facilities that include point of sales transactions.
• Aid when hosting private functions within the recreation facilities with group activities and events.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Assist injured guests until the arrival of emergency medical services.
• Clean and maintain recreational facilities, equipment and supplies.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• Licenses or Certifications: CPR Certification, First Aid Certification, Recreation Equipment Any certification or training required by local and state agencies.

Skills

• Customer service skills.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of local operating procedures and safety guidelines.
• Ability to handle multiple tasks and prioritize responsibilities.
• Basic computer skills, including familiarity with point of sale systems.

Benefits

At St. Regis, we offer a comprehensive benefits package that includes:

• Health insurance options.
• Paid time off.
• Flexible spending accounts.
• Retirement savings plans.
• Employee discounts.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Location

1620 Gulf Of Mexico Dr, Longboat Key, Florida, United States, 34228