Recreation Aid (Outdoor Recreation)

About the Role

This position is located at Outdoor Recreation, Morale, Welfare and Recreation (MWR) Department, Naval Air Station, Jacksonville, FL. The role involves performing a variety of duties in support of MWR, specializing in planning, promoting, and implementing special events and activities, providing recreation information/resources, supporting community and command events, managing rentals, resale tickets, program conjunctions, recreational green space, and outdoor recreation.

Responsibilities

• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
• Provides information concerning facilities and operations, ensuring adherence to regulations, safety, and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial, and/or general maintenance duties.
• Supports recreation and fitness program delivery, including inventory control, equipment inspection, restocking, point of sale system operation, and cash handling.
• Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, and makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set-up and break down.
• Performs other duties as assigned.

Requirements

• Must meet Federal Employment suitability requirements and successfully complete a background investigation using fingerprint identification and background inquiry forms.
• Must successfully pass the E-verify employment verification check; discrepancies must be resolved as a condition of employment.
• Must complete Personal Identity Verification (PIV) using two forms of identification from the Form I-9.
• A valid State driver's license is required to operate motor vehicles.
• Must have salary sent to a financial institution of choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Must possess or be able to obtain within 90 days: C.A.R.E (Controlling Alcohol Risks Effectively) training, Emergency First Responder (EFR) or CPR First Aid certification, and Food Handlers certification.
• Work may involve periods of standing, bending, stooping, and lifting up to 40 pounds.

Qualifications

Resumes must demonstrate experience and knowledge, skills, and abilities (KSAs) relevant to this position. Applicants should clearly describe their experience level and KSAs. All non-government positions must include complete addresses and to/from dates, while government positions must include pay plan, series, grade, dates, and agency/organization address.

• Knowledge of the MWR department to answer customer questions and/or refer customers appropriately.
• Skilled in keyboarding, including operation of point-of-sale systems and desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting).
• Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division).
• Ability to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.

Credit is given for all qualifying experience, including volunteer and part-time work. Experience refers to paid and unpaid experience, such as volunteer work through National Service programs.

Benefits

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan).
• Annual and sick leave, tuition reimbursement.
• Stability of Federal Civilian Service.
• Quality work-life balance.
• Employee Assistance Program (EAP) offering 24/7/365 access to specialized private support.
• Access to Morale, Welfare & Recreation Programs (golf courses, marinas, gyms/fitness centers, bowling centers, restaurants, pools, base libraries, and more).
• Discounted tickets and travel options, outdoor recreation rentals.
• Shopping privileges at the Navy Exchange.
• Access to professional development resources.

If scheduled to work an average of 30 hours/week, eligibility for medical benefits applies.